Question by Jamerican: Do you think these are good interview questions and answers for a customer service rep. position?
What is your greatest Weakness? That I think that I have not been able to prove myself enough with a company” (Why) That I think that I can never give enough customer service and enough of myself to my job”
Why should I hired you? Because I am honest and reliable. I believe on being on time. I work on to complete my assignments. I care about the place I work at and I believe that I have the experience and qualifications to fulfill the needs to your company.
Why did you apply for this job? To gain skills and knowledge in this highly interesting feild.
Tell me about yourself? I attend Kennedy King College , my prior experience is working at At Your Service, some of my duites were. greeting customer, answering customers questions and leading cutomers to there assigned seat. I am hardworker I injoy working customers and I am responsible, trustworthy, individual.
How do you work under – pressure? I actually work better under pressure and I’ve found that I enjoy working in a challenging environment.
Why are you the best for this position? I am an outstanding performer who takes pride of my work.You will not have any regrets hiring me.
What is my greatest strenght? I work well with people… I can be trusted by myself to do the jobs even when nobody is watching me… I know how to follow directions…
What do you think you can bring to our company? I could bring a positive attitude, a strong work ethic and the willinness to learn
Best answer:
Answer by yeahhh
Your greatest weakness does not make too much sense. You are putting blame on someone else for not giving you opportunities it seems and it doesnt describe your weakness. I dont know if my weakness that i usually use is good or not, but I will say that i can be too nice which will sometimes cause myself to have more work than needed in a job. I will help people when they need it thus making it difficult at times to get more than just my own job done.
If these are written answers, please use complete sentences, and never ever start an answer with “because”. even if it is in person, start by rephrasing the question in your answer. say ” i think i would make a great assest to this company because… i am honest and reliable,etc. tell them you have passion for your jobs and take pride in your work. when they ask about why you applied maybe relate some specific aspects of the job, or they may ask you about that as well. tell them that you think its valuable for everyone to have customer service skills no matter what career path they choose and you think this job will be an excellent building block in your future aspirations.
generally when they want you to tell them about themselves, they want you to actually tell them about hobbies and interests as well as achievements. often its just as boring for the person conducting the interview and to get a feel for a persons personality and help loosen up the feel, you can talk about how you enjoy hiking, swimming, going to the mall, etc.
be prepared to answer a follow up question about working under pressure. relate it to life where you can even make something up and tell them how you had a group project where someone else did not finish their part and you had to quickly and effectively compensate for that loss.
as for being best for the position-enthusiasm is key! smile through the whole interview, tell them that you have always been a people person and genuinely enjoy helping people. tell them you love to learn and that is why you are in college now and pick up easily with new tasks
sorry this is so long, but i have been on lots of interviews and also school functions where they tell you what to say. good luck and i hope you get the job. i work customer service now, and patience is really key. there are always those people who will never be happy no matter what you say or do for them. go by the book and if they are still unhappy ask if they would like to speak to a manager who may be able to assist them better haha. its a bitch, but it pays for school!
What do you think? Answer below!